We offer shipping across the European Union. Rates vary by destination and will be calculated automatically during the checkout process. Please allow 2 to 4 business days for our team to prepare your order for shipment.
Estimated Transit Times:
Spain (Peninsula) - 48h to 72h
Balearic Islands and Canary Islands - 3 to 7 days
European Union (EU) - 7 to 12 days
EU shipping includes: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia, and Slovenia.
We also ship to the United Kingdom - 7 to 12 days
Shipping times may increase during high-demand periods such as Christmas, Black Friday, national holidays, or new collection releases due to a higher volume of orders.
When placing an order, please ensure all submitted data is accurate. We are not responsible for delivery issues caused by incorrect or incomplete information, including names, shipping/billing addresses, postal codes, or telephone numbers.
The courier is responsible for the physical delivery of the package. In the event that a package is marked as "delivered" by the courier but has not been received, it is the customer’s responsibility to contact the carrier and take the necessary steps to locate the shipment.
*Please note that items purchased on sale or during promotional periods are final sale and are not eligible for returns or exchanges.
To process a return, email zyhlacontactus@gmail.com with your order number and contact details, including photos if the item is defective. Once approved, mail the package with your name and order number inside. Items must be returned in their original condition—undamaged, unworn, unwashed, and with all tags attached in the original packaging. We rigorously inspect all garments for stains or odors, and any items received in poor condition will not be processed. Zyhla reserves the right to reject any returns that do not meet these requirements.
